Capital & Crown
Privacy Policy
Last updated: 3 October 2026
We respect your privacy. This notice explains what personal data we receive through aew-survey.com, why we need it and what rights you have under UK data protection law (the UK GDPR and the Data Protection Act 2018).
Who is responsible for your data
Capital & Crown is the name under which the service operates. The operating company is being registered in England and Wales; its full name, company number and registered address will be published in this section once registration is complete. Until then, please send any question about your data to the address below.
Contact for personal data questions: office@aew-survey.com
What data we receive
Callback form: your name, the phone number and/or email you provide and the text of your message.
Technical request data: IP address and time of the form submission. These are used only to protect the site from spam and abuse.
Correspondence and calls: the data you share with us by email, phone, WhatsApp or Telegram.
Booking a consultation: the booking button opens a Google Calendar page. You enter your first name, surname, email and (optionally) phone number on Google's side.
Why we use your data and on what basis
To answer your enquiry and arrange a consultation: on the basis of your consent and to take steps at your request before entering into a contract.
To protect the site from spam and abuse: on the basis of our legitimate interests.
We do not use your data for marketing mailings and we do not make decisions by automated means without human involvement.
Who we share data with
The hosting provider whose servers run the website and email (the servers are located in the United States).
Google, if you book through Google Calendar; WhatsApp and Telegram, if you choose those channels yourself. These companies process data under their own policies.
Licensed partners (lawyers, immigration advisers, financial institutions): only when your enquiry requires it and only with your separate agreement.
We do not sell personal data.
Transfers outside the United Kingdom
Some of our service providers are located outside the United Kingdom. In those cases we rely on safeguards permitted by UK data protection law.
How long we keep data
Enquiries and correspondence: up to 12 months after the last contact, unless you become a client. Technical data used for spam protection: no longer than 30 days. You can ask us to delete your data earlier.
Your rights
You have the right to request access to your data, to have it corrected or erased, to restrict or object to processing, to receive your data in a portable format and to withdraw your consent at any time. To do so, write to us at the address above.
You also have the right to complain to the UK supervisory authority, the Information Commissioner's Office (ICO): ico.org.uk, telephone 0303 123 1113.
Cookies and analytics
This site does not use cookies, visitor counters or advertising trackers. Fonts and images are served from our own server. Third-party services open only when you click: the booking button leads to Google Calendar, the messenger buttons to WhatsApp and Telegram.
Changes to this policy
We may update this policy. The current version is always published on this page, with the date of the update shown at the top.